pera57 Privacy Policy

What This Policy Covers

This Privacy Policy applies to all personal data collected by pera57 when you visit our website, register an account, make a deposit or withdrawal, or interact with any part of our platform. It covers how we collect, store, use, and protect your information in line with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173). By creating an account or continuing to use the pera57 platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using the platform and contact our support team to close your account. We may update this policy from time to time, and the latest version will always be available on this page.

1. Information We Collect

When you register on pera57, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred deposit and withdrawal method and transaction history, though we do not store full card numbers or banking credentials directly. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino members. We may also collect information you voluntarily provide when contacting our support team or responding to surveys.

2. How We Use Your Information

pera57 uses your personal data primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable regulations. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to our terms or policies. Technical data is used to monitor platform performance, prevent fraud, and ensure that our services remain secure and accessible on mobile devices across the Philippines. We do not use your personal data for unsolicited marketing without your consent, and you may opt out of any promotional communications at any time through your account settings. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

3. Data Sharing and Disclosure

Your personal data may be shared with trusted third-party service providers who assist pera57 in delivering its services, including payment processors, identity verification providers, and cloud infrastructure partners. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a merger, acquisition, or restructuring of the pera57 business, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third parties for purposes unrelated to the operation of the pera57 platform without your explicit consent.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law and our internal compliance obligations. Transaction records and identity verification documents may be retained for a minimum of five years following the closure of your account in line with anti-money laundering regulations. When your data is no longer required, we will securely delete or anonymise it so that it can no longer be linked to you. You may request the deletion of your account and associated data at any time by contacting pera57 support, subject to any legal retention requirements that may apply. We will confirm the outcome of any deletion request within a reasonable timeframe.

5. Cookies and Tracking

The pera57 website uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how members interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most used and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share browsing data with advertising networks.

6. Your Rights

As a member based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask for your data to be deleted where there is no legal basis for continued retention. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint is being investigated. To exercise any of these rights, please contact pera57 support directly with your request and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data rights. If you believe your rights have been violated, you may also lodge a complaint with the National Privacy Commission of the Philippines.

7. Security

pera57 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, regular security audits, and staff training on data handling procedures. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your pera57 account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately. We will notify affected members and the relevant authorities in the Philippines in the event of a data breach as required by law.

8. Contact and Complaints

If you have any questions about this Privacy Policy or how pera57 handles your personal data, you can reach our support team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable period. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. This policy was last reviewed in 2025 and applies to all members using the pera57 platform in the Philippines. For related information, please also review our Terms and Conditions and Responsible Gaming pages.